Communities in Europe between 1986-88, guidelines for non-agricultural IPM were developed for the German Government. The implementation was partwise very successful. Selected experiences and observations with the implementation and suggested consequences are being presented: The major challenge is the successful transfer of information and products to those who need it in a way they can use it. Communication and coordination must be adapted in many respects to make an IPM implementation successful. Other observations concern motivation, proper use & useful properties of entomologists, lag times between introduction and implementation, pest related variations in human behavior, and 'pest' problems beyond the reach of a pest controller. The risk-use-assessment of IPM techniques must be looked at interdisciplinary, and it should include e.g. food hygiene, psychology, communication techniques, stress, toxicologic familiarity, repellency, and resistance potential.
Keywords: human behavior, language barrier